Downgrade User Role

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1

I see the code here: gform_subscription_canceled - Gravity Forms Documentation

BUT I don’t quite believe it will work. What I want is for the user role to be downgraded when a stripe subscription is cancelled via the stripe portal.

The wording for this snippet is confusing. It says “This example shows how you can downgrade the user role when a subscription is canceled via one of the credit card based payment add-ons.”

The payment addons don’t have a cancellation feature. The cancellation is via stripe and notify Gravity Forms via a webhook.

2

My understanding is that you’re concerned that the gform_subscription_canceled action wouldn’t trigger unless the subscription is manually canceled directly from within the admin; however, my understanding of the code is that this action is called even with the cancelation is triggered via webhooks.

TL;DR: I didn’t test this but you should be good to use that action. :grinning_face_with_smiling_eyes: