Database Upgrade did not Work

So I upgrade from 2.2 to the latest version. Everything went smoothly but the new database upgrade structure did not work


As a result I am unable to create new forms or even edit

System Report:

Gravity Forms

Registration: Site registered ( valid ) :heavy_check_mark:
Version: :heavy_check_mark:
Upload folder permissions: Writable :heavy_check_mark:
Output CSS: Yes
Output HTML5: No
No-Conflict Mode: No
Currency: GBP
Background updates: Yes
Locale: en_GB


Database Version: ✘
am_gf_form_view: ✘ Table does not exist
am_gf_form_meta: ✘ Table does not exist
am_gf_form: ✘ Table does not exist
am_gf_form_revisions: ✘ Table does not exist
am_gf_entry: ✘ Table does not exist
am_gf_entry_meta: ✘ Table does not exist
am_gf_entry_notes: ✘ Table does not exist
am_gf_draft_submissions: ✘ Table does not exist

Log Files

Gravity Forms Core:


WordPress Version: 5.4 :heavy_check_mark:
WordPress Multisite: No
WordPress Memory Limit: 40M
WordPress Debug Mode: No
WordPress Debug Log: No
WordPress Script Debug Mode: No
WordPress Cron: Yes
WordPress Alternate Cron: No
Background tasks: No ✘ cURL error 28: Operation timed out after 2001 milliseconds with 0 bytes received

Active Theme

Hello Elementor: by Elementor Team () - 2.2.2 :heavy_check_mark:

Active Plugins

CF Post Formats: by crowdfavorite - 1.1 :heavy_check_mark:
Custom Post Type UI: by WebDevStudios - 1.7.4 :heavy_check_mark:
Elementor: by - 2.9.7 :heavy_check_mark:
Elementor Pro: by - 2.9.2 :heavy_check_mark:
Embed Plus for YouTube - Gallery, Channel, Playlist, Live Stream: by Embed Plus for YouTube Team - 13.2.3 :heavy_check_mark:
Events Manager: by Marcus Sykes - :heavy_check_mark:
NextGEN Gallery: by Imagely - 3.3.0 :heavy_check_mark:
PDF Poster Free: by Abu Hayat Polash - 1.4 :heavy_check_mark:
Yoast SEO: by Team Yoast - 13.4.1 :heavy_check_mark:

Web Server

Software: Apache
Port: 80
Document Root: /home/sites/1b/4/41ffd472ac/public_html/


Version: 7.3.16 :heavy_check_mark:
Memory Limit: 1028M
Maximum Execution Time: 300
Maximum File Upload Size: 128M
Maximum File Uploads: 16
Maximum Post Size: 128M
Maximum Input Variables: 2500
cURL Enabled: Yes (version 7.65.0)
OpenSSL: OpenSSL 1.0.2k 26 Jan 2017 (268443839)
Mcrypt Enabled: No
Mbstring Enabled: Yes
Loaded Extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, SPL, bz2, readline, Reflection, session, shmop, standard, mysqlnd, cgi-fcgi, bcmath, Phar, calendar, ctype, curl, dba, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, interbase, intl, ldap, exif, mysqli, odbc, PDO, pdo_dblib, PDO_Firebird, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, SimpleXML, snmp, soap, sockets, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, ionCube Loader, Zend OPcache


Version: 5.5.5 :heavy_check_mark:
Database Character Set: latin1
Database Collation: latin1_swedish_ci

Date and Time

WordPress (Local) Timezone: Europe/London
MySQL (UTC): 2020-04-06 13:39:46
MySQL (Local): 6th April 2020 at 2:39 PM
PHP (UTC): 2020-04-06 13:39:46
PHP (Local): 6th April 2020 at 2:39 PM

Log file is here

I recommend contacting support for this issue. The issue is that your version was too old to be updated automatically. You will need to update in stages: first to, then to the latest via the automatic update.

You’ll need to contact support to obtain the version. You can do that here: