System status below (sort of - it wouldn’t let me post because of new user - only can have 2 urls). Forms on site that send user to “thank you” sort of page - simple contact form. Sometimes the “thank you” page never displays. The form entry does appear to be submitted. Client is very angry because his clients think the form submission didn’t work. What can be done to try down this problem?
Thanks!
Gravity Forms
Version: 2.6.8
Upload folder permissions: Writable
Output CSS: Yes
Output HTML5: No
No-Conflict Mode: No
Currency: USD
Background updates: No
REST API v2: No
Registration: Site registered ( dea69726-cd79-4522-9d64-23b354653612 )
Database
Database Version: 2.6.8 Your database is up-to-date.
wp_gf_form_view:
wp_gf_form_meta:
wp_gf_form:
wp_gf_form_revisions:
wp_gf_entry:
wp_gf_entry_meta:
wp_gf_entry_notes:
wp_gf_draft_submissions:
wp_gf_addon_feed:
Translations
Site Locale: en_US
User (ID: 2) Locale: en_US
Gravity Forms:
Log Files
Gravity Forms Core:
Gravity Forms Google Analytics Event Tracking:
WordPress Version: 6.1.1
WordPress Multisite: No
WordPress Memory Limit: 40M
WordPress Debug Mode: No
WordPress Debug Log: No
WordPress Script Debug Mode: No
WordPress Cron: Yes
WordPress Alternate Cron: No
Background tasks: Yes
Active Theme
Active Plugins
ActiveCampaign Postmark (Official): by Andrew Yates & Matt Gibbs - 1.17.2
Akismet Anti-Spam: by Automattic - 5.0.2
Beaver Builder Plugin (Pro Version): by The Beaver Builder Team - 2.6.1.4
Beaver Themer: by The Beaver Builder Team - 1.4.4
Classic Editor: by WordPress Contributors - 1.6.2
Duplicate Page: by mndpsingh287 - 4.5
Gravity Forms Event Tracking: by Ronald Huereca - 2.4.14
Insert PHP Code Snippet: by xyzscripts.com - 1.3.3
Instant Indexing: by Rank Math - 1.1.16
Internal Links Manager: by webraketen - 2.3.0
ManageWP - Worker: by GoDaddy - 4.9.16
Page Generator Pro: by WP Zinc - 3.9.8
Pods - Custom Content Types and Fields: by Pods Framework Team - 2.9.10.2
Pods Beaver Themer Add-On: by Quasel, Pods Framework Team - 1.3.7
Redirection: by John Godley - 5.3.6
Smush Pro: by WPMU DEV - 3.12.3
ThumbPress - Stop Generating Unnecessary Thumbnails: by Codexpert, Inc - 3.6.1
Ultimate Addons for Beaver Builder: by Brainstorm Force - 1.35.3
Video User Manuals: by Video User Manuals Pty Ltd - 2.5.12
White Label CMS: by www.videousermanuals.com - 2.5
WP All Import: by Soflyy - 3.7.1
WPCode Lite: by WPCode - 2.0.5
WPMU DEV Dashboard: by WPMU DEV - 4.11.17
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast - 4.5
Yoast SEO: by Team Yoast - 19.13
Web Server
Software: Apache
Port: 80
Document Root: /nas/content/live/jmishkin
PHP
Version: 8.0.25
Memory Limit: 512M
Maximum Execution Time: 3600
Maximum File Upload Size: 50M
Maximum File Uploads: 20
Maximum Post Size: 100M
Maximum Input Variables: 10000
cURL Enabled: Yes (version 7.74.0)
OpenSSL: OpenSSL 1.1.1n 15 Mar 2022 (269488367)
Mcrypt Enabled: No
Mbstring Enabled: Yes
Loaded Extensions: Core, date, libxml, openssl, pcre, sqlite3, zlib, ctype, curl, dom, fileinfo, filter, ftp, hash, iconv, json, mbstring, SPL, PDO, pdo_sqlite, bz2, posix, Reflection, session, SimpleXML, standard, tokenizer, xml, xmlreader, xmlwriter, mysqlnd, apache2handler, newrelic, bcmath, Phar, calendar, dba, exif, gd, gettext, gmp, gnupg, igbinary, imagick, imap, intl, ldap, memcache, msgpack, mysqli, pcntl, pdo_mysql, redis, shmop, soap, sockets, sodium, ssh2, sysvmsg, sysvsem, sysvshm, xmlrpc, xsl, zip, memcached, Zend OPcache
Database Server
Database Management System: MySQL
Version: 5.7.39
Database Character Set: latin1
Database Collation: latin1_swedish_ci
Date and Time
WordPress (Local) Timezone: America/Los_Angeles
MySQL (UTC): 2023-01-05 23:00:41
MySQL (Local): January 5, 2023 at 3:00 pm
PHP (UTC): 2023-01-05 23:00:41
PHP (Local): January 5, 2023 at 3:00 pm