Blank fields being passed to notification

Our form has a conditional field (State) that only shows when United States is selected. We have an entry that shows Germany and no state, as it should. However, in the notification email from the same entry, it shows Germany and then it shows Alabama.

What did I do wrong? Any ideas?

Thank you, in advance, for your help!

I recommend opening a support ticket for this issue, because the community may not be able to help you with this one:

https://www.gravityforms.com/open-support-ticket/

Thank you.

Ok! I thought maybe it was a simple thing I did or didn’t do.

Opening a ticket now.

Thank you!

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