Hello, I just noticed while working on my website today that all of my forms lost their field IDs. They all retain their form IDs, but the field IDs are gone. When I go to a form’s settings and then save, they regain a field ID, but they’re always 0. Whenever I try to edit an existing form field or create a new form and add fields they never gain a field ID. Additionally I never gain the ability to edit field settings; when I click on a field or add a field the field settings tab is always empty claiming no field is selected.
I wanted to message in hopes there’s something I can do to fix this before I try uninstalling and reinstalling Gravity Forms. I’m not sure if I’ll lose all the forms I’ve made, so I’m just trying to save myself some heartache.
I don’t recall there being a WordPress update today, but there was an Elementor update, though I’m not sure why that’d affect Gravity Forms field IDs. All the forms I had were working for about a month until this suddenly happened. I’m not exactly sure when they broke. I have no debug.log or console logs coming up to provide any sort of information as to why they’re broken.
Hi Michael. I recommend not making any changes to the site and not reinstalling Gravity Forms. Please open a support ticket here and include your system status report:
Thank you! I’ve submitted a ticket. Unfortunately before your message I had messed with the page the forms are on and a couple of the forms in GF, so they’re not in “pristine broken” condition, but hopefully it won’t be a problem. Was able to submit all the information the ticket requested.