After a WP version and some plugins update, creating a form is no longer available:
form builder does not respond - I can add an element, but cannot configure not preview;
some previously built forms do not show up.
I have a developers license valid until April 2022, but unable to login to request dev support.
Issues like the one you’re describing are caused most of the time by a third-party plugin or theme script. So I would recommend you to start by doing a full conflict test.
Regarding to your support account, you can reset your password here. If this doesn’t help, use the account support form to get futher help with your account, it doesn’t require to be logged in.
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