Hi,
I have a form made with Gravity Forms and the Gravity Forms Stripe extension. The form was tested in Stripe’s “test” mode, and everything worked fine. Since we switched Stripe to “live” or “production” mode, the form doesn’t work properly anymore.
Here’s what’s happening:
When we validate the form, the following error message appears: “An error occurred during your submission: 3D Secure authentication is required for this payment”.
This message disappears, and the form is sent and the payment validated on our Stripe dashboard.
Why does this message appear? How can I prevent it from appearing?
I see others same issues, but with no answer.