Zip Code Mapped to Address Field Doesn't Pass to Mailchimp

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1

My form includes the delivered Address Field. I only need Zip Code, so only that sub-field is checked to show, and the others (Street Address, etc) are hidden. My field label is Zip Code (U.S. Only)

address-field
address-field859×587 41.4 KB

From there, I have mapped the GF Address Field to the Mailchimp Address Form. I’m specifically selecting the Zip / Postal Code sub-field.

address-field-mapping-choices
address-field-mapping-choices874×391 61.8 KB

However, the data entered into the Zip Code field is not passing through to Mailchimp.

2

Hi Leslie. I recommend enabling logging, and then opening a support ticket:

https://www.gravityforms.com/open-support-ticket/technical/

You can check the logs yourself after submitting the form, to see what is logged, but Gravity Forms support will be happy to help you figure out what is going on. Thank you.

3

Thanks. I’ve done that (thanks for the reminder about this option), but it doesn’t show any errors. Here’s the pertinent section of the log.

    [email_type] => html
    [status] => subscribed
    [ip_signup] => 99.131.50.160
    [merge_fields] => Array
        (
            [ADDRESS] => 21842
            [FNAME] => Les
            [LNAME] => Dare
        )

    [email_address] => something@something.com
)
 
2022-03-08 16:47:03.135116 - DEBUG --> GFMailChimp::process_feed(): Subscriber successfully added. 
2022-03-08 16:47:03.135229 - DEBUG --> GFMailChimp::process_feed(): Subscriber tags to be added: Array
(
    [0] => Array
        (
            [name] => jam-favorites
            [status] => active
        )

    [1] => Array
        (
            [name] => TYPE: Customer
            [status] => active
        )

)
 
2022-03-08 16:47:03.354043 - DEBUG --> GFMailChimp::process_feed(): Subscriber tags successfully added. 
2022-03-08 16:47:03.524759 - DEBUG --> GFMailChimp::process_feed(): Note successfully added to subscriber. 
2022-03-08 16:47:03.524914 - DEBUG --> GFFeedAddOn::maybe_process_feed(): Marking entry #1280 as fulfilled for gravityformsmailchimp 
2022-03-08 16:47:09.772170 - DEBUG --> GFMailChimp::initialize_api(): Validating API Info. 
2022-03-08 16:47:09.978219 - DEBUG --> GFMailChimp::initialize_api(): Mailchimp successfully authenticated. 
2022-03-08 16:47:19.457899 - DEBUG --> GFMailChimp::initialize_api(): Validating API Info. 
2022-03-08 16:47:19.771922 - DEBUG --> GFMailChimp::initialize_api(): Mailchimp successfully authenticated.
4

Whoops – missed the part about submitting a ticket. Will do that. Thanks.