I’ve been finding that for some percentage of users of my form (maybe around 10-20%), the notification email they receive is missing the activation link. Their pending accounts are still in the system and can be activated by an admin on the entry detail page, but the users receive the notification email with just a blank line where the activation link should appear.
This is creating confusion for the users and makes my client look unprofessional, which in turn frustrates my client and makes me look unprofessional.
Since the majority of the emails going out do contain the link, this is not a matter of me having something misconfigured. I’ve considered picking apart the code to see if I can figure out why it’s not always working, but I figured I’d start here and see if anyone else has experienced the same issue.
Update: I did end up poking around the code a bit. The method GF_User_Registration::replace_merge_tags() is where the {activation_url} merge tag gets handled. This method is called using the gform_replace_merge_tags filter. I’m wondering if changing the priority from 10 to something later could fix the issue.
I haven’t inspected the code base beyond this, and obviously modifying the plugin directly is a bad idea, but one could in their own theme/plugin use remove_filter() to remove the call at priority 10 and then another add_filter() call with a later priority. (I’ll probably end up testing this if no one responds here, but at the moment the client doesn’t have a staging site and I don’t want to mess with it on their live site.)