Gravity Forms User Registration Email

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I’m using the Gravity Forms User Registration add-on with a BuddyBoss site and I would like to customize the user activation email and other emails.

I’ve tried to create a notification on the sign up gravity form with the event “User is pending activation” but it doesn’t seem to be using this email.

I’ve also tried to create an email template in BuddyBoss for the “Activate a new account” situation. But it also is not using this email.

I’ve also tried to use the wpmu_signup_user_notification_email filter with various priorities. I know the function is triggered becuase I have error_log() function calls in my filter that are showing in my error log. But the message returned by this filter is not used in the activation email.

The email that the user is receiving has the email header and footer from BuddyBoss. But the body of the email is the standard wordpress message from /wp-includes/ms-functions.php line 1102:

“To activate your user, please click the following link: [Activation Link] After you activate, you will receive another email with your login.”

If I go to Users->Pending Signups and re-send the activation email from there it does send the one created in BuddyBoss

Does anybody know if I’m doing something wrong or missed anything?

2

It sounds like you’ve done everything right but it might be worth stepping through this video to see if there’s anything you missed:

We wrote a complimentary article covering the same process here:

Curious to hear if you’re still experiencing the issue after reviewing those resources.

3

Hi David,

Thanks for sharing the video. It looks like I was overlooking the setting for “Enable user activation. → Manually or by form notification”. Things are working as expected now.

Thanks!

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