Hi There,
I am using Elementor with my website and have just implemented the User Registration and Activation feature of the Gravity Forms add on. I have WooCommerce installed also, and the activation link: https://www.mydomain.com.au/?gfur_activation=378ee777366f3e62 is going to a broken page. I have tried implementing this solution:
I included the snippet, double checked the file path. But unfortunately the link still goes to a broken template page. Elementor doesn’t seem to be registering this template file at all. The whole page can’t even be interacted with so it’s a bit useless for Users.
Is there a Hook we could connect to for after the User Activation is successful where we could redirect to a custom page?
The Page builder may be causing the issue you’re experiencing. Can you run through a conflict test and see if this is the case? If the issue is still there, you could try switching to the GP Better User Activation Perk which may resolve the issue.
However, if you’re still having problems after this, please contact our support directly. We’re happy to take a closer look!
Yes, I did a conflict test and with only Gravity Forms & User Registration Add-On on the page displays okay on 2023 Theme, but there’s nothing else in that theme other than a site logo so it’s hard to say whether I had other items in there that it would work okay. When I turn on Elementor, Elementor Pro and WooCommerce the problem is replicated. Elementor just sets the Theme Header and Footer and the Header is the item that is completely broken on the Activation Page… It’s using the Home Page Template, but the issue is that the Header is completely broken.
When I was troubleshooting, the site has only showing the “Footer” as having loaded with Elementor on and so there is something weird going on with displaying the header on the activation page that’s for sure. I would love to be able to just do a redirect after Activation. Does the User Registration Add-On handle the Activation or the Wordpress core? I could use a hook to achieve the desired result if possible… It would even make more sense for the Activation page to be the Account page really… rather than the home page. Not sure if your plugin sets this or not…
Anyway, I’m not going to purchase a third party plugin for this, would rather work with the plugin and develop with it ourselves as it is 98% doing what we need it to and we pay enough for our developer license with it.
Any info you have for us would be greatly appreciated!
Screenshot of what we’re seeing:
Hi There, I’ve worked out how to put a redirect in via the activate.php custom template. I guess I will need to contact Elementor Support to figure out why the header wouldn’t be working here. Thank you!
