Square set up - Total goes to zero after entering name etc

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1

Sorry, newbie Gravity here. Set up form, installed Square add on, set up form fields, all required. Once you start entering the info, or automatically after autofilling info, the Are You a member field (which forces conditional logic to get the price/product and thus total) disappears. So I tried doing that first to get a total and then went back to enter the name, info etc and notice that the total then goes to zero. Here is the form. HELP Monthly Lunch Reservation - Houston Hispanic Architects & Engineers

2

Hi Kristen. I recommend opening a support ticket and including a form export (instructions) and your system status report (instructions) here:

https://www.gravityforms.com/open-support-ticket/technical/

Thank you.

3

Oh, okay, wasn’t sure if there was an easy fix, especially since I was new. I will do that.

4

It sounds like the form is set up incorrectly, but we’ll need to see the form to determine. If you include the form export, we can take a look. It’s harder to share the forms here. Thank you.

5

I’ll do that right now and thank you for the links!

6

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