Square add-on keeps disconnecting from Square

I installed the Square add-on for Gravity Forms and it tested fine with sample transactions. I also tested with live transactions with no problems. However, the connection to Sqaure from the site keeps disconnecting after a number of hours. What could be doing that? Thanks.

Error log:

2022-05-18 23:48:58.770281 - DEBUG → GF_Square_API::fetch_locations(): Retrieved 3 location(s).
2022-05-19 3:10:41.029273 - ERROR → GF_Square::maybe_renew_token() : empty or corrupt auth data for sandbox mode;
2022-05-19 3:10:41.292941 - DEBUG → GF_Square_API::fetch_locations(): Retrieved 3 location(s).
2022-05-19 4:04:49.054078 - ERROR → GF_Square::maybe_renew_token() : empty or corrupt auth data for sandbox mode;
2022-05-19 4:04:49.307885 - DEBUG → GF_Square_API::fetch_locations(): Retrieved 3 location(s).
2022-05-19 4:57:33.314502 - ERROR → GF_Square::maybe_renew_token() : empty or corrupt auth data for sandbox mode;
2022-05-19 4:57:33.569608 - DEBUG → GF_Square_API::fetch_locations(): Retrieved 3 location(s).
2022-05-19 6:53:12.076745 - ERROR → GF_Square::maybe_renew_token() : empty or corrupt auth data for sandbox mode;
2022-05-19 6:53:12.321099 - DEBUG → GF_Square_API::fetch_locations(): Retrieved 3 location(s).
2022-05-19 7:07:08.202044 - DEBUG → GF_Square_API::fetch_locations(): Retrieved 3 location(s).
2022-05-19 7:07:08.229088 - DEBUG → Gravity_Forms\Gravity_Forms_Square\Data_Sync::end_event(): Data Sync Complete; Ran for 1 second
2022-05-19 7:07:08.229279 - DEBUG → Gravity_Forms\Gravity_Forms_Square\Data_Sync::end_event(): Data Sync Report; 0 Success, 0 Failed, 0 Skipped
2022-05-19 7:15:25.356688 - DEBUG → GF_Square_API::fetch_locations(): Retrieved 3 location(s).
2022-05-19 7:22:13.974984 - DEBUG → GF_Square_API::fetch_locations(): Retrieved 3 location(s).

Hi Greg. I recommend opening a support ticket for any payment-related issues:

https://www.gravityforms.com/open-support-ticket/technical/

Thank you.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.