We are missing entries from our form. We know this because we can see the payments from donors in our donation export that our shipping form is connected to.
chrishajer
May 23, 2024, 4:12am
2
Hi Henry. For any payment-related issues, I recommend opening a support ticket here:
As of Gravity Forms 2.2, it's possible to see full details on your hosting environment from directly within Gravity Forms. Investigating your environment details is one of the first and most helpful steps when troubleshooting an issue.
Est. reading time: 5 minutes
Be sure to include your system report:
As of Gravity Forms 2.2, it's possible to see full details on your hosting environment from directly within Gravity Forms. Investigating your environment details is one of the first and most helpful steps when troubleshooting an issue.
Est. reading time: 5 minutes
Thank you.
system
June 22, 2024, 4:12am
3
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