hi, the customer must enter exactly a 7 digit code.
some customer enter 6, 8 or 12 digit code. i want send a notification if they fail to enter the 7 digit code.
i have only the following options
send email if 7 digit code is
not
bigger than
smaller than
contains
begins with
ends with
can you help me with this?
Hey Ertan,
To achieve this, you’ll have to set up conditional logic from the Email Notification Settings, like in the following screenshot.
For official documentation, you can take a look at the following article. 
For a visual guide, please refer to the following screen recording:
Give it a try, and let me know how that goes! 
Thank you for your help. It didn’t work because the security code contains numbers and letters. like 123abc7
You can use an Input Mask that allows you to obtain a specific input combination from the user, such as 123ACB4 or any other format you prefer.
For more details, please check the official documentation below.
For a visual guide, please refer to the following screen recording:
Give it a try and let me know how that goes!
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
