Paypal Checkout Addon: Payment Pending

We are using Paypal Checkout Addon and configured it and some of them are showing Payment is pending. Amount: $ 50.00. Transaction Id: 91xxx. something like this.

that transaction shows pending in paypal account too.

how to solve this and yes even if payment failed or pendibg it creates an entry please look into issue as fast as possible.

Hi Linden,

I recommend opening a support ticket for this, including the system report from the site where the plugin is running and also enabling logging so we can get the communication in the logs when your transactions are showing up as pending.

You can open a Support Ticket here: Log In ‹ Gravity Forms — WordPress

i already open a ticket but didn’t get reply