Hi,
I create a new website with a gravity form.
At the end of the form, there is a stripe payment gateway. The problem is that every time a customer pays, the payment is still waiting to be captured on stripe. So I have to manually capture the payment from stripe. Could you tell me how to solve this problem and capture the payments automatically.
Thx in advance
Hi Maxime. By default, our Stripe Add-On will authorize and capture. If your transactions are being authorized only, something is wrong. Are you definitely using our Stripe Add-On (the latest version is v4.3 available here.)
If you are, you can cause Stripe to authorize only and not capture the payment using the gform_stripe_charge_authorization_only filter:
Is it possible that filter is in use on your site, or is another plugin on the site using that filter to prevent the capture?
If you need assistance figuring it out, please open a support ticket:
https://www.gravityforms.com/open-support-ticket/technical/
Thank you.
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