I have a form with an input for an email address. When sending the notification I want to use that email field as the “Reply-To” address in the notification. Instead, the form uses my site’s general email address as the “Reply-To”. Here is my notification
What am I doing wrong?
chrishajer
September 16, 2024, 7:15pm
2
Hi Brad. We would need to see the form and then log a submission on your site to see what Gravity Forms is doing and what happens after that.
Please first enable Gravity Forms logging:
For quite a while, enabling logging within Gravity Forms has been a go-to method for debugging any issues within Gravity Forms. As of Gravity Forms version 2.2, logging functionality has been moved from a separate add-on to becoming a core feature of...
Est. reading time: 4 minutes
Then test the form so it sends the notifications. Finally, open a support ticket here:https://www.gravityforms.com/open-support-ticket/technical/
Be sure to include your system status report and an export of the form:
As of Gravity Forms 2.2, it's possible to see full details on your hosting environment from directly within Gravity Forms. Investigating your environment details is one of the first and most helpful steps when troubleshooting an issue.
Est. reading time: 5 minutes
In this article, we will show you how to easily export any forms you have created using Gravity Forms.
Est. reading time: 2 minutes
Thank you.
Submitted a ticket. Thanks!
