Non receipt of visitor inquiries to email

We are not getting the visitor inquiries to our admin email. We are using Mailchimp for email notifications. When we have contacted Mailchimp - their Tech Support team advised to reach out to Gravity forms to fix the issue - “API documentation doesn’t route the contacts to the new audience”. Request help from the Experts

Hi Suchitra,

Could you please try disconnecting and reconnecting MailChimp, and let me know here if that helps? I believe it should resolve the issue.