My clients don't receive my notification email

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1

My clients don’t receive my notification email.

I tried to fill the form, my friends tried but the notification email is not sent

What is the BUG?

Thank you for your help

2

Hi Manuel,

First, start troubleshooting the email notification from the following link.

If it has not resolved the issue, you can follow the article below to set up the WP Mail SMTP plugin to resolve the issue.

Give it a try and let me know how that goes! :smile:

3

Thank you for your help, but it still doesn’t work. For a short period, 2 months ago, it worked. I didn’t change anything but now no email is sent . Can you help me?

4

Hi Manuel,

Could you please tell me which 3rd party service you’re using to send the emails, such as SendGrid, Brevo, etc? If you’re not using any of those, you can find a list of providers below, including a FREE email sending limit:

You will also find the setup process there. If you still need any help, just let me know. Thank you.

5

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