Hi All,
I have a POSSIBLE issue with my Get A Quote form on this page - www.pspbc.com/get-a-quote - I have a few customers who say they cannot make it past page one, as it just loads and loads and loads. I am unable to experience the issue in Chrome regular or incognito.
Does anyone know what they might be experiencing?
Hi Tony. I made it to page 3 (I did not submit the form):
I see that the page is being cached by Cloudflare. Be sure you clear your cache after updating Gravity Forms, and disable Cloudflare Rocketloader, then test the form again, when not logged in. If you’re not able to find the issue, I recommend opening a support ticket here:
https://www.gravityforms.com/open-support-ticket/technical/
Thank you.
Yes, I use Rocket.net and I believe they use a version of Cloudflare. Running these ideas past them, as I can’t replicate this, but some customers run into it all the time.
