HubSpot Custom property does not show in gravity form HubSpot setting

We have added a custom property in HubSpot, but it is not appearing in our WordPress Gravity Form HubSpot setting as expected. Here are the screenshots for reference:

We have already submitted a support ticket for this issue but have not received any response yet. Here are the screenshots of the support ticket:

Could you please advise on how we can resolve this issue? Any assistance you can provide would be greatly appreciated.


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