Hi everyone,
I’m hoping someone can help me with a notification setup that I can’t seem to get working correctly.
My Goal: I want to configure the admin notification so that when I receive it, I can simply click the “Reply” button in my email client (like Gmail) and have it automatically address the new email to the person who submitted the form. The format should be User's Name <``users_email@address.com``>.
My Setup: In my Admin Notification settings, I have it configured like this:
-
From Name:
My Website Name(This is static text) -
From Email:
{admin_email} -
Reply-To:
{Name} <{Email:5}>
The Problem: Even with these settings, when I receive the email and click reply, the “To:” address in my new email is the {admin_email} address, not the user’s name and email from the Reply-To field. It seems like the Reply-To header is being ignored.
My Question: Is there a mistake in how I’ve formatted the Reply-To field? Has anyone run into this issue before, or is there a different, more reliable method to achieve this?
Any advice would be greatly appreciated. Thanks in advance!