Hello,
We’re using Gravity Flow partial entries reminder emails to help reduce abandon rate on our booking form. The reminder emails get sent one hour after abandoning, and then repeated once a day for the next two days. A problem happens when customers want to stop the reminder emails (either because they’re not interested any more, or because they started and completed a second form and didn’t click the resume link from the email in doing so).
We would like to say in the reminder email: “Or, if you are no longer interested, please click here to unsubscribe from reminder emails”.
We’ve built a page saying “Sorry to see you go”.
However, is it possible, to click a link that would a) cancel the workflow reminders and b) land on the sorry to see you go page.
We thought this might work: {workflow_cancel_url:page_id=7809 text=“please click here to unsubscribe from reminder emails”}
But that just redirects you to the Admin login - so not suitable for a customer.
Any help most welcome!
Best wishes,
Cheryl