Gravity PDF logo not showing on some PDF`s

[vicdorfman]

Hi,
We using Gravity PDF to create certificates fro website.
With the same template we have certificates that have logo and certificates that haven`t logo:

Images for logo is the same. configuration of form the same.
Can anyone help with this?

[chrishajer (Chris (Gravity Forms))]

I recommend reaching out to @Jake_Jackson or Gravity PDF support for assistance with that.

[Jake_Jackson (Jake Jackson (Gravity PDF))]

Thanks for tagging me, Chris.

This PDF template looks like one we created in the past as part of our Bespoke PDF service. Reach out via our support form and I’ll be happy to assist.