Hi I’m Kenan, our website uses an e-commerce platform Dokan. And basically we’re registering customers using Gravity Forms, but some of their data does not get saved anywhere. Any suggestions?
Thank you!
Hi Kenan. How are you registering the users on your site using Gravity Forms? Is that with the User Registration Add-On?
If so, where should that data be saved, and how does that relate to Dokan?
Hi Chris, yes we’re using User Registration Add-On. We’re trying to figure out how we can set up a Advanced Custom Field named ‘dokan_store_name’ to a user after their registration on the website. example User has a registered with username johndoe123, it should also automatically set their store name to johndoe123 on WordPress, we’re using Gravity Forms with it and looks like we couldn’t have that set up.
We can confirm All Export/Import WordPress Plugin update feature will not work on that specific Custom Field ‘dokan_store_name’. We reached out to Dokan about this, and we were advised to contact the third party plugins for this kind of issue.
Thanks !
Hi Kenan. When using the User Registration Add-On, you can use the gform_user_registered filter to ‘do stuff’ after a user is registered.
If you need to set the custom field ‘dokan_store_name’ to their username, you would use an ACF function (update_field I think) to write the value using the gform_user_registered filter.
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