I added the GP Easy Passthrough perk onto my form that inherits entries from another form (Insert New Tender form_id 9). On Submitting documents and information captured on Submit Tender form (form_id 8) I am getting the following error message.
I recommend opening a support ticket with Gravity Wiz for this perk:
They will need to know the actual error message that is logged when you receive the critical error. Thank you.
Hi Sipho,
Sorry about the issue you’re experiencing. Can you please submit a ticket for this via our support form so we can take a closer look at your setup? Also, we’ll need you to run a Theme/plugin conflict test before you submit the ticket and let us know the results of the test. Here are instructions for how to run a theme/plugin conflict test:
Best,
Thank you Samuel and Chris,
I updated my Oceans theme, and as I was creating a document for Gravity Wiz support recreating the error, my form was submitted successfully. My issue has been resolved. Thank you.
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