File uploads not working

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1

Hi,

I have a form workign but it dones not seem to allow file uploads on Mobile. The HTML5 setting seems to be missing so cannot see if active.

2

Hi Glenn,

You can refer to the article below to begin troubleshooting the form. In summary, disable all third-party plugins and switch back to the “Twenty Twenty-Five” theme to see if the issue persists. If not, enable your plugins one by one to identify the cause.

Otherwise, open a support ticket here:

https://www.gravityforms.com/open-support-ticket/technical/

3

The HTML5 setting was removed in version 2.8, released late 2023, when the form markup was updated to always use HTML5.