Field Descriptions Error

We have been using gravity forms to add customization options to our products and was working well until recently when we try and edit section descriptions. For some odd reason when I try and change field descriptions the box closes and doesn’t let me expand the field to edit and locks the rest of the field boxes on that form as well. I essentially can’t put anything in the field description boxes because of this error.

Is there an easy fix for this? Looking for anything that might help resolve the issue.

Hi Susan. That sounds like a JavaScript conflict on the site. That can be coming from another plugin, or your theme. I recommend using the Health Check & Troublehooting plugin to narrow that down. We have instructions on its usage here:

If you need assistance after that, I recommend contacting support for more help: