Conditional redirects broken?

I have set up conditional redirects using confirmations as I found in the help docs. However its still giving the default confirmation action no matter what. How can I bypass this or what did I miss? TIA

The best way to get help with this is to open a support ticket, so you can share the exported JSON of the form.

https://www.gravityforms.com/open-support-ticket/

It’s normally an issue with the values in the fields you are basing the conditional logic on, or no conditions at all. Be sure the values for those fields that conditional logic is based on do not have any HTML or special characters, or, if you are not using values (just labels) check the box “show values” and edit those values to be something simple and unique for each option.