Confirmation Redirect works on one form but not the other

user5b2d23d9ca5ec9.5 · September 1, 2020, 4:43pm

I’ve been looking at this for a while and cannot see what I’m doing wrong. I’ve set up the confirmation to redirect to a link for a pdf. It works fine on one landing page but not the other. Any ideas?

This is the page on which the redirect is working fine: https://mytutor.com/one-on-one/about/guide-to-ssat-isee-tests/

This is the page on which it is not: https://mytutor.com/college-admission-testing-guide/

chrishajer · September 1, 2020, 5:46pm

Hi Karen. I recommend opening a support ticket for this issue. They will likely need to gather the form exports from you, which is not easy to do in the community forums.

You can open a ticket here:

Topic		Replies	Views
Conditional redirects broken? Get Help conditional-logic , multiple-confirmations , confirmations	2	804	January 5, 2022
Confirmation Redirect Get Help confirmation-redirect	2	3163	June 17, 2022
GForm Confirmation is meant to redirect to a thank you page, but is doing something weird Get Help conflict , confirmations , gform_confirmation , conditional-confirmations , confirmation-redirect	2	428	August 25, 2023
Multiple Conditional confirmation redirects Get Help multiple-confirmations , conditional-confirmations , confirmation-redirect	2	209	September 6, 2023
AJAX Confirmation Redirect doesn't work Get Help conflict , ajax	8	6019	January 4, 2022

Confirmation Redirect works on one form but not the other

Related topics