Conditional Logic, Jquery WP updates

Get Help
1

Hi Guys, Ive been through most if not all of the forum related topics and solutions.
Been at this almost 22 hours straight.

Everything was fine until a couple of days ago.

When my forms load on page, the fields which have a conditional logic function, that will show depending on a radio choice selection; flash up in full, then disappear, until needed.

So the form loads in full, for half a second, then normal. It looks pretty bad.

Have tried everything, except I cant figure out the jQuery solution regarding Heeder and Footer?

Its all all forms, across the site, and network.
Digital Quote - Professional - Directors and Officers Insurance - Quote Suite - Dibni.co.uk

Digital Quote for Office Insurance | DiBNi.co.uk

Digital Quote for DIRECTORS AND OFFICERS | DiBNi.co.uk

Ive done the usual testing - Plugin conflict - removed all conditional logic - removed custom html - rebuilt copy form from scratch. etc. Used Plugin Migrate , suggested earlier by Chris, and Health check.

I’ve been building the site for a year now, with no experience. I’m afraid I don’t know how to read code, eg in the “inspect function” on a browser. Have tested on Chrome, Edge, IE and Safari. On two PC, and a MAC

I bet its something simple

Can anyone help?

Cheers in advance

GAz

2

Hi Gary. Two days ago, WordPress 5.6 was released. Is that when your problem started (I see you are using 5.6 on the site)?

It looks like there is a jQuery error jQuery is not defined so any of the scripts on the page that require jQuery will not work. It is possible that jQuery is being included in a minified script, but I could not find it. I recommend disabling WP Optimize while trying to find the problem. Then clear anything cached, and test the form in the form preview. If it works there, chances are there is a conflict on the site. You said you performed the conflict test, but I would test again after clearing any cache (server side or plugin) using the Health Check & Troubleshooting plugin.

You can also open a support ticket for this, but the initial advice will be the same (clear cache, check for conflicts.) Something is moving jQuery to a different place, or not outputting it at all, which will be another plugin or your theme.

If you need to open a support ticket: