Hello,
It’s a simple budget calculation form. The calculations populate fine live on the website, but show as $0.00 in the captured Entries and Notification emails.
Hi Paul,
Can you please export the form and upload the export copy to a cloud storage or file-sharing website like Google Drive? Then, please share the link here. I’ll import and test it on my sandbox website to figure out the issue. Thanks a bunch!
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Thank you, Faisal. Thank you very much.
I received a response from Support that addressed the issue nicely for me.
> “Fields referenced in a calculation formula must be positioned before the calculation field and not hidden by logic. This is because for security reasons calculations are rerun during submission using saved values and if the field hasn’t been saved yet or ignored by logic at form submission it won’t have a value available so your result will be incorrect or empty.
So, you will want to reorder the position of fields in your form according to the explained above.”
That solved the issue for me!
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