An error prevented the entry for this form submission being saved. Please contact support

Hi folks,

Have already spoken with support about this but not getting close

An error prevented the entry for this form submission being saved. Please contact support.

That happens when you submit a form on my site

What to do??

What is your ticket number: I’ll check into it.

Hi, did you ever find a solution to this? All our GForms are not working after we did a restore a our database. All users now get the message, “An error prevented the entry for this form submission being saved. Please contact support,” anytime they try to submit a form.

Please help our site had to be pulled down and is awaiting a fix :). Note: Everything was working fine with all version of our database. It was only on an import of the database. We are using GF 2.2.6.5 and WP 5.4.1.

Thanks so much.

2.2.6.5 is a very old version. For what reason are you using that old version?

© 2008 - 2019. Gravity Forms is a project by Rocketgenius Inc.