I need help with a problem.
I have a registration form which has an email address which once entered becomes the user email address.
On a different form I’m using Populate Anything to pull in the User Email - and with the filter seems to be working.
However, when I use the Email field in the SendTo area of notifications - the email never sends - any thoughts?
This is a more explantory breakdown:
When a client registers an account it is a different form and the email field ID is 3.
When a new case is added or updated there is a hidden email field which I want to populate with the email address that has been used on the other form - which appears in the User admin section as User Email.
You can see in this video that I have a hidden email field called Client Email Test, which I’m using in the SendTo area of the Adviser notification.
Admin notification is set to my own email address firstname.lastname@example.org which is why the notification comes through, however on my test email address email@example.com nothing ever comes through.
I need to be able to send the notification to the relevant client who is logged in as that user - and the email address from the user email field when they register.
Any thoughts as how to fix this?
Thanks in advance