Two forms, two redirects, one page, one redirect fails

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1

Hi team

We have two forms on this page, each has a redirect and pass through of variables to another form.

The Join our Advocate Team – Start Here form fails and displays this message
Thanks for contacting us! We will get in touch with you shortly

It should redirect to
https://www.ecoforceglobal.com/join-now/?u={Referring Advocate:2}&first={Name (First):1.3}&last={Name (Last):1.6}&email={Email:5}

The second form in the footer
does redirect.

2 Forms, two ID’s any ideas would be appreciated

2

Hi Charles. I recommend opening a support ticket, and including just the form that does not redirect properly:

Exporting a form:

Open a support ticket:
https://www.gravityforms.com/open-support-ticket/technical/

Thank you.

3

Hi Chris

Thanks I’’ add a support ticket. Just FYI, when I clear all the cache and submit each form once they both redirect correctly. If I Go back in the browser and resubmit each form again then either will process properly and the other will fail.

Could it be cache that is the issue?

4

That sounds like it could be a caching issue. The redirect is done with JavaScript, so it that is cached, that could be the issue.

5

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