Hey we’re having issues with the official Slack add-on. On submission, it’s intended to send an invite to the user submitting the form, to join our Slack community but we’re seeing the following error in the Entries admin:
Slack Feed: User was not invited and no invite is sent.
A support ticket was submitted but we’re waiting on a response. There is another old thread here from a year ago with the same issue, but no public resolution there. Debugging logs are offering the following (personal details removed):
2020-02-18 9:55:24.768659 - DEBUG --> GFFeedAddOn::maybe_process_feed(): Checking for feeds to process for entry #419 for gravityformsslack. 2020-02-18 9:55:24.769155 - DEBUG --> GFFeedAddOn::maybe_process_feed(): Starting to process feed (#23 - Join EXAMPLE Slack Feed) for entry #419 for gravityformsslack 2020-02-18 9:55:24.769474 - DEBUG --> GFSlack::initialize_api(): Validating API Info. 2020-02-18 9:55:24.890887 - DEBUG --> GFSlack::initialize_api(): API credentials are valid. 2020-02-18 9:55:25.111531 - DEBUG --> GFSlack::send_invite(): Sending invite: Array ( [team] => example [email] => email@example.com [set_active] => 1 [first_name] => Example [last_name] => Example [channels] => CBQBJF9MM,C7AET4SL9,CBNPET1HP,CBP3AE96G,C7C35PTN3,CBNJUSU7J ) 2020-02-18 9:55:25.473156 - ERROR --> GFSlack::send_invite(): User was not invited. 2020-02-18 9:55:25.476188 - ERROR --> GFSlack::send_invite(): Invite response: Array ( [ok] => [error] => missing_scope [needed] => client [provided] => identify,channels:read,groups:read,team:read,users:read,users:read.email,chat:write:user,chat:write:bot ) 2020-02-18 9:55:25.476254 - DEBUG --> GFFeedAddOn::maybe_process_feed(): Marking entry #419 as fulfilled for gravityformsslack
Any help with this, or an alternative solution, would be appreciated.