I have a client who opens a VERY busy application at a given time and only allows a VERY limited number of applicants. The form was scheduled to become available at 11am today and to close once 500 entries have been received. I verified everything last night. It worked…to a point. The form automatically opened and it closed when 500 entries were received. But it opened at 11:06am instead of 11:00am. This caused their small office to receive over 150 phone calls from people trying to access the form from 11am until 11:06am. Clearly my client is not happy with me right now.
But, everything is set up properly.
I’m not sure what I can do to avoid this from happening when we need to repeat this process in March. Can you offer any advice. Please. Thank you.