When I visit my contact page, it immediately jumps to the form halfway down the page, while I want to start at the top of the page. How to prevent from jumping?
Already tried add_filter( 'gform_confirmation_anchor', '__return_false' ); and add_filter( 'gform_confirmation_anchor_5', '__return_false' ); but this didn’t solve the issue.
Could you please share your website URL so I can further investigate to resolve the issue?
Gravity Forms will not do that to your page. You don’t need to use gform_confirmation_anchor (that only applies when a form is submitted, to set where the page is reloaded after the page or form submission.)
It looks like a conflict on your site, or some invalid HTML. I recommend checking for conflicts first, using these steps:
Thank you.
Hi Chris,
Back again. Walked through all steps, even deleted my functions.php. Problem still occurs.
Also put the gravity form on a new page with only one paragraph above. Still jumps to the form.
Don’t know what to do anymore?
Hartelijke groet,
Rut de Ruijter
You have tried this with a new theme like Twenty Twenty, in addition to no other plugins being active? My guess would have been a conflict with your theme or page builder.
If you’re not able to find the issue, I recommend opening a support ticket:
https://www.gravityforms.com/open-support-ticket/technical/
The conflict test will likely be the first thing we ask, as this does not happen in a typical installation.
I did try with a new theme, but the problem still occurs.
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