Hello, I have a form where i have used no duplicates option on email fields, It’s a regular form no user registration or so…
But my issue is, if i input an email that has an user on site, even it’s only mail in the form it shows me as duplicate: This field requires a unique entry and ‘email@example.com’ has already been used which is not correct.
Here is an image / screenshot of the issue: Shottr
I need help to resolve this. Would appreciate the help.
To clarify further more. If i use a mail that has admin user, it shows as duplicate(check the video please), As i understand, the field option no duplicates should check duplicate emails within the form inputs not the registred users as this form is normal contact form.
It looks like everything is working fine in the latest video you shared with me in a message. If you need more assistance regarding this, please open a support ticket here: https://www.gravityforms.com/open-support-ticket/technical/
including the system report from the Forms → System Status page, and a link to the page where the form is located.