We’re experiencing an issue with some (but not all) of our users where attempting to reorder (drag and drop) doesn’t work. Attempting to drag an item does not result in a visual change and throws an error in the console (see title) when attempting to access a function located on the global gform variable after upgrading to 2.5.2. The function name is ‘isRtl’ and based on the minified/uglified code it’s supposed to located at gform.tools.isRtl.
Upon page load before any action is taken, an error is also thrown when trying to initialize a new gform.components.dropdown instance.
Please let us know if any additional details are required. We’ve tested this across three clients internally and multiple browsers. Two clients are affected, but one is not. Unfortunately, we’re unable to find a consistent concomitant factor.