Issue with coupons and partial payments

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1

Hi there,

I’m facing the following issue:

I have the following fields

  1. Product
  • Simple dropdown with dates, e.g. cost 1000€
  1. Coupon
  • Simple coupon field, with a valid coupon called “TEST” that discounts 10% of the total price
  1. Total
  • Shows the total price
  1. Payment | with the two following options:
  • Full payment (100%)
  • Deposit payment (30%)
  1. Amount (number field)
    Using the following calculation to basically take the Total price and multiple by the Payment which indicates if the user wants to pay deposit payment only

Issue:
Let’s say the product costs 1000€ using a coupon of 10% discount, the total will come to 900€ (-100€ coupon discount) this works 100% fine.

Issue arises when the discount amount has decimals, in that case the amount for some reason multiples by 10 so in the same scenario

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This is the calculation used for the Amount field:

({Total:61} * (1 - ({Coupon:57} / 100))) * {Payment:36}

4

Hi Giannis. I recommend opening a support ticket and including an export of your form so we can take a look:

https://www.gravityforms.com/open-support-ticket/technical/

Export your form:

Thank you.

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