Internal Site not sending emails out [RESOLVED]

[mlarios (Michael Larios)]

Hello. We have an internal website were Gravity Forms is working. However email are not going through. Every time when someone fills out a form it states, “WordPress was unable to send the notification email. Could not instantiate mail function.” We are on version 2.8.12 and the website is hosted on Linux server. Any direction on where to go would be nice. Thanks!

[faisalahammad]

Hi Michael,

The error indicates that your hosting server cannot execute the PHP mail() function. To fix this issue, please follow the solution previously provided by Chris. Thank you.

Could not instantiate mail function

The error “Could not instantiate mail function” is a server-level issue. If it has only happened one time, there may have been some connection issue. If it has happened more than once, I recommend using a different provider to send your email. You can use a WordPress SMTP plugin with the SMTP service of your choice. Or, you can use any of our dedicated mailing add-ons, which are available to all license holders. The service you choose may have a separate charge: If you have any other qu…