HTML parsing in Notification

Hi, the other day I’ve posted " Html fields not parsing in send mail" The solution was to activate the free “grafity-all-fields-template” So I did .

At first glance everything went well, I was a happy camper.

At second glance I noticed that mail received on a iPhone, iPad and MS-Outlook had different appearances.

As I have a image in the HTML-block, the image wasn’t show on MS-Outlook AND iPhone the IPad went right.

What goes wrong?
(I was advised by Dario Nem
support@gravitywiz.com to contact you again for this “problem”

Hereby my used HTML code (generated on a WordPress Page and cut and pasted tot a Form)

<!-- wp:table {"className":"is-style-regular"} -->
<figure class="wp-block-table is-style-regular"><table><thead><tr><th class="has-text-align-left" data-align="left">Doorlopende machtiging </th><th></th><th> SEPA</th></tr></thead><tbody><tr><td class="has-text-align-left" data-align="left"></td><td></td><td></td></tr><tr><td class="has-text-align-left" data-align="left"><img src="https://stage.sunpage.nl/he/wp-content/uploads/actueel/logo_HeilooEnergie.webp"></td><td>Naam</td><td>Heiloo Energie</td></tr><tr><td class="has-text-align-left" data-align="left"></td><td>Adres</td><td>Vredenoord 131</td></tr><tr><td class="has-text-align-left" data-align="left"></td><td>Postcode</td><td>1852 WL</td></tr><tr><td class="has-text-align-left" data-align="left"></td><td>Woonplaats</td><td>Heiloo</td></tr><tr><td class="has-text-align-left" data-align="left"></td><td>Land</td><td>Nederland</td></tr><tr><td class="has-text-align-left" data-align="left"></td><td>Incassant ID</td><td>NL92ZZZ560241500000</td></tr><tr><td class="has-text-align-left" data-align="left"></td><td>Kenmerk machtiging</td><td>AFaf300371234</td></tr><tr><td class="has-text-align-left" data-align="left"></td><td></td><td></td></tr></tbody></table><figcaption><strong>Door ondertekening van dit formulier geeft u toestemming aan Heiloo Energie om doorlopend jaarlijks een incasso-opdracht te sturen naar uw bank om het bedrag voor de contributie van uw IBAN af te schrijven. Als u het niet eens bent met deze afschrijving kunt u deze laten terugboeken. Neem hiervoor binnen 56 kalenderdagen na afschrijving contact op met uw bank. Vraag uw bank naar de voorwaarden. Zorgt u er alstublieft voor dat er geen beperkingen op de opgegeven IBAN staan en dat er voldoende saldo op uw IBAN staat</strong></figcaption></figure>
<!-- /wp:table -->

Ron

I expect the issue is that MS-Outlook doesn’t support display of .webp image. Does all work well when testing with a .png or .jpg?

Hi Joshua,
You’re right. a png/jpg went well. However still not seen on my iPhone.
Is there a way to get it on a iPhone SE as well
Ron

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Some mail clients have settings to block loading of any external images. I would check to see whether any such setting might be in place.

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