Hi
The form on my donations page isn’t working correctly, so every time someone has entered their details correctly and tries to submit the donations form, it just shows the spinner and never takes the payment:
https://draonline.org/donate/
Anyone got any suggestions on how I can fix this issue?
Hi Jon. I recommend opening a support ticket for any payment-related issue:
https://www.gravityforms.com/open-support-ticket/technical/
I’ll leave this topic open in the event someone can offer assistance.
I’m having a similar issue with checkout on Chrome. The spinner spins but nothing else. It is failing because of an error thrown from GFStripe.createPaymentMethod.
‘Error fetching https://api.stripe.com/v1/payment_methods: Failed to fetch’
This payment form works in both FireFox and Safari but hangs from the above error in Chrome.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.