Conversational Forms breaks when the user hits the back button

I have enjoyed working with the CF addon, and have run into some issues (have a ticket into support that’s almost a week old now) so I thought I’d check in here.

When using this addon I’m finding the back button corrupts the form and when you click forward all of the field choices made are not saved, the form is reset.

Beyond a long term fix for this, any thoughts on best method for preventing or locking out the back button would be appreciated.

Thanks!

It’s best to not override default browser behaviors. Since the add-on processes data via AJAX without page reload, the back button will navigate the user away from the form. The most suitable approach here may be to warn the user when they attempt to go back. See this stackoverflow comment and related threads for additional details on this and approaches that could be considered.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.