Chained form using shortcode causes continuous loading

I have created a chained form using the shortcode method from the docs. However, when I submit the first form, the confirmation and second form is shown but the first does not disappear and shows a continuous loading spinner.

I am using the user registration addon on my second form and that also shows the spinner and does not appear to send when submitted. The first form does send an email and the second displays, but it does not seem to do anything.

This is the shortcode I added to the confirmation:
[gravityform id=“3” title=“false” description=“false” ajax=“true” field_values=“param_email={:3}”]

Hi Liam. I recommend opening a support ticket for this issue:

There are to many variables to be able to resolve that in the community forums. Thank you.

I have actually opened a ticket, but I have not had a reply so far.

Hi Liam. We replied on June 7 (if this is the same ticket). This was the advice:

Try deactivating ajax for the first form and enabling it for the second form.

Do you have that reply from Richard?