Can not update from 1.9.18 to

I have an older paid license of Gravity Form according to above and I can’t update to latest release and I can not send in a support ticket since I need to enclose a system report - but this report is only available from version 2.2 and up - how do update then??

Please use the contact us form, select “other”: We’ll validate your license and walk you through a update steps.

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