@chrishajer, I would suggest that many more of your users are facing this issue without realizing it because no error message is generated. At the very minimum, there should be a clear error message to the site admin when the CCed or BCCed recipients are removed by Gravity Forms before sending to the wp_mail() function.
I think this is similar to the lack of error messages generated by MailChimp when birthdays are formatted incorrectly (resolvable, but not obvious) or a previously unsubscribed email address is rejected by MailChimp.
I don’t understand why Gravity Forms doesn’t have the option to trigger a notification whenever a significant error occurs like the ones outlined above.