UTM's failing to pass through forms

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We are looking to troubleshoot an issue related to partial forms and UTMs. We rely on UTM’s for attribution for online sales.

Why doesn’t the partial form retain and pass UTM parameters in the URL from one form to the next?

Step 1 URL:

https://XXXXX.com/enrollment-form/?utm_source=platform&utm_medium=email&utm_campaign=remarketing_cold&utm_term=email3b

xxxxx.com (mouseover for full URL if hidden)

Which takes them to Step 2 on submit URL:

https://XXXXX.com/new-enrollment/?firstName=Happy&lastName=Gilmore&phone=1111111111&email=myemail%40outlook.com&utm_campaign&utm_source&utm_medium&page_source=step1

xxxxx.com (mouseover for full URL if hidden)

2

Hi Cynthia. You will need to add those query string parameters and values to the query string that redirects the visitor after submitting the step 1 URL. That means you need to capture those values in the first form, and then send those fields with the parameter names in the query string. Are you doing that already?

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